Files back to CargoWise

After a stamp in the live environment, Transitive sends the files back to CargoWise. A delivery does not change the CFDI.

Files that Transitive sends

File	When Transitive sends it
Stamped XML	After Transitive stamps a CFDI.
Stamped PDF	After Transitive stamps a CFDI.
Cancellation receipt	After the SAT cancels a CFDI that Transitive asked to cancel.

A credit note or a reversal can cause a cancellation. Then Transitive also sends the cancellation receipt to CargoWise for that document.

Files of the test environment. The timeline shows Stamped XML: not sent to CargoWise and the reason, “This is the test environment.”
Files of a CFDI from a different system.

Open the document and select Timeline. Each file has different entries, for example Sending to CargoWise and Delivered to CargoWise.

A failed delivery shows on the timeline only. The status of the document stays Stamped or Cancelled.

Read the failure

Find the failure on the timeline. Find its code in Failure codes.

Do a check of the settings

Open the CargoWise settings of the company. Make sure that the values in Stamping to CargoWise are correct. Refer to Connect CargoWise.