Check what CargoWise sent

The list

Column	What it shows
Timestamp	When Transitive received the message (Mexico City time).
Key	The document number from CargoWise.
Status	The result for the message.
Event	The kind of message.
Message	The reason, when the message did not become a document.
Size	The size of the message.

The newest message is at the top. Use Filter events to find a message by its text.

The Live switch refreshes the list by itself. To refresh by hand, select Refresh events.

Statuses

Status	Meaning
OK	Transitive used the message.
Processing	Transitive received the message and has not finished.
Duplicate	Transitive already has this exact message.
Stale	Transitive did not use the message. It is older than the data that Transitive has.
Quarantined	Transitive kept the message and created no document.
Failed	Transitive could not receive the message.

To find the reason in the Message column, refer to Event codes.

Open a message

Select a row to open the event. The event shows:

Section	What it shows
Timing	How long after receipt each step finished.
Pipeline	Each step that Transitive did (for example Source archive and Stamping) and its result.
Documents	The documents in the message, with their document numbers.
Delivery	Which ingress credential posted the message, the company that Transitive found, and a fingerprint of the content.

Select Download source XML to get the message exactly as CargoWise sent it.

Read the status

If you find the message, read its status and message. Correct the cause.

Open the page