Choose a cancellation motive

The SAT requires a motive for each cancellation. The motive is a fiscal decision. Select it before you cancel a CFDI.

Select the motive

Did the operation occur?

If the operation did not occur, use motive 03. Refer to Cancel a CFDI.

Must the receiver get a correct CFDI?

If the CFDI has errors and the receiver must get a correct CFDI, use motive 01. Refer to Replace a CFDI.

In all other conditions

If the CFDI has errors and you do not stamp a replacement, use motive 02. Refer to Cancel a CFDI.

Motive	SAT name	Replacement
01	Comprobante emitido con errores con relación	Necessary
02	Comprobante emitido con errores sin relación	No
03	No se llevó a cabo la operación	No

Motive 04 is for global invoices. Transitive does not use it.

Some cancellations start automatically. Then Transitive selects the motive, and you do not select it:

A credit note with the same value as its invoice can cancel the invoice with motive 02. Refer to Credit notes.
A receipt reversal cancels the payment complement of its receipt with motive 03. Refer to Receipt reversals.