Skip to main content
After a stamp in the live environment, Transitive sends the files back to CargoWise. A delivery does not change the CFDI.

Files that Transitive sends

A credit note or a reversal can cause a cancellation. Then Transitive also sends the cancellation receipt to CargoWise for that document.

Files that Transitive does not send

  • Files of the test environment. The timeline shows Stamped XML: not sent to CargoWise and the reason, “This is the test environment.”
  • Files of a CFDI from a different system.

Read the delivery

Open the document and select Timeline. Each file has different entries, for example Sending to CargoWise and Delivered to CargoWise.

If a delivery fails

A failed delivery shows on the timeline only. The status of the document stays Stamped or Cancelled.
1

Read the failure

Find the failure on the timeline. Find its code in Timeline failures.
2

Do a check of the settings

Open the CargoWise settings of the company. Make sure that the delivery settings are correct.