Files that Transitive sends
A credit note or a reversal can cause a cancellation. Then Transitive also sends the cancellation receipt to CargoWise for that document.
Files that Transitive does not send
- Files of the test environment. The timeline shows Stamped XML: not sent to CargoWise and the reason, “This is the test environment.”
- Files of a CFDI from a different system.
Read the delivery
Open the document and select Timeline. Each file has different entries, for example Sending to CargoWise and Delivered to CargoWise.If a delivery fails
A failed delivery shows on the timeline only. The status of the document stays Stamped or Cancelled.1
Read the failure
Find the failure on the timeline. Find its code in Timeline
failures.
2
Do a check of the settings
Open the CargoWise settings of the company. Make sure that the delivery settings are
correct.