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Use this procedure to cancel a CFDI without a replacement. To cancel a CFDI and stamp a replacement, refer to Replace a CFDI.

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Before you start

Select the motive. Use motive 02 or 03 in this procedure. Refer to Choose a cancellation motive.

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Cancel a CFDI

1

Open the document

Open the document in the correct environment.
2

Select Cancel

Select Cancel. If the version has two valid CFDIs, select the CFDI by its UUID.
3

Select the motive

Select motive 02 or 03. Then confirm the cancellation.
4

Wait for the answer

The status changes to Waiting for response. The CFDI stays valid until the SAT cancels it.

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Results

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Receiver acceptance

In some conditions, the receiver must accept the cancellation. Then the timeline shows Waiting for the receiver to accept the cancellation. You can tell the receiver to accept it. If the receiver does not accept or reject in time, the result depends on the SAT rules. Transitive does not use the time to find the result. It reads the status of the CFDI at the SAT and shows that result.

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When you can cancel

Cancel is available on a valid CFDI that Transitive stamped. It is not available in these conditions:
  • A cancellation of that CFDI is open.
  • A different system stamped the CFDI. Cancel it in that system.
  • The CFDI is cancelled.
There is no separate retry. To try a cancellation again, use Cancel again.