Problems
Connect again
1
Remove the connector
Remove Transitive from the connector settings of your chat app.
AI assistants
Fix connection problems
What to do when the assistant cannot connect to Transitive.
⌘I
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
What to do when the assistant cannot connect to Transitive.
| What you see | What to do |
|---|---|
| Your chat app has no option to add a custom connector. | Your plan or your administrator does not allow custom connectors. Ask your administrator. |
| Authorization failed. This authorization link is invalid or expired. | Return to the chat app and connect again. |
| Authorization unavailable. We couldn’t reach the sign-in service. | Wait a short time and try again. |
| The chat app says the server is not enabled for the organization. | The service is not enabled for your organization. Contact the Transitive team at support@transitive.app. |
| The chat app says that authentication is required. | Disconnect the connector. Connect again and sign in. |
| The chat app says that there are too many requests. | Wait one minute and try again. |
| The assistant answers with no data. | Make sure that you selected the correct organization on the Allow page. |
Remove the connector