What CargoWise sends
CargoWise can send the same document more than once. Refer to Send an update from CargoWise.
What Transitive checks
Transitive checks each message:
If a check fails, Transitive does not create a document. The message shows on the Events page with the reason. Refer to Check what CargoWise sent.
How Transitive knows whose a document is
Each CargoWise company is a separate company in Transitive. It has its own settings, credential and credits history.
What happens to a message
Each message gets one of these results on the Events page:
Refer to Event codes for the reason of each result.
A company that is not active
If a message comes from a company that is not active, Transitive keeps the message. It processes the message when the company becomes active. Refer to Connect CargoWise.Connect CargoWise
Set up the connection.
Check what CargoWise sent
Read the Events page.