Failure codes

A failure code tells you why Transitive did not complete a step. The app shows the code next to the failure. Each code has a page that tells you what it means and how to correct it.

A failure that stops the stamp changes the status to Failed.
A failure of a cancellation changes the status to Cancellation didn’t go through. The CFDI stays valid.
A failure of a CargoWise delivery shows on the timeline. The status does not change.

When the stamping provider rejects a document, the timeline also shows the code and the message of the provider. Use them to find the incorrect value. The codes are in groups. Each group is about the same data or the same step.

Group	What it is about	Codes
Invoices	The amounts, the taxes, the lines and the payment method of an invoice.	10
Currency and exchange rates	The currency and the exchange rate of a document or a payment.	4
Payment complements	The receipt, its payments and the invoices that it pays. The payment complement (REP) uses these data.	27
Credit notes	A credit note and the invoice that it credits.	6
Related documents	A document that this document refers to, for example the invoice of a credit note.	7
Receipt reversals	A CargoWise reversal and the receipt that it reverses.	2
Issuer	The company and the RFC that issue the CFDI.	2
SAT and stamping provider	The stamping provider (PAC) or the SAT did not accept the document.	13
Transitive processing	Transitive could not complete a step with its own records.	7
Cancellations	A cancellation request did not cancel the CFDI. The CFDI stays valid.	3
CargoWise delivery	Transitive did not deliver the CFDI files to CargoWise. The CFDI is not affected.	5

Invoices

The amounts, the taxes, the lines and the payment method of an invoice.

Code	What the app shows	Where it shows
`income_subtotal_mismatch`	Invoice subtotal does not match its lines	Failed status
`income_vat_total_mismatch`	Invoice VAT does not match its lines	Failed status
`income_line_vat_mismatch`	A line’s VAT does not match its rate	Failed status
`income_total_mismatch`	Invoice total does not match its lines	Failed status
`income_line_tax_missing`	A line has no VAT	Failed status
`income_vat_without_line_taxes`	Invoice VAT has no taxed lines	Failed status
`income_line_product_key_missing`	A line has no SAT product key	Failed status
`payment_method_missing`	Payment method is missing	Failed status
`payment_method_conflict`	Payment methods conflict	Failed status
`payment_method_fields_exceeded`	Too many payment method fields	Failed status

Currency and exchange rates

The currency and the exchange rate of a document or a payment.

Code	What the app shows	Where it shows
`exchange_rate_mismatch`	Exchange rate does not match the totals	Failed status
`exchange_rate_missing`	Exchange rate is missing	Failed status
`local_currency_not_mxn`	Local currency is not MXN	Failed status
`payment_conversion_unresolved`	Payment cannot be converted to the invoice currency	Failed status

Payment complements

The receipt, its payments and the invoices that it pays. The payment complement (REP) uses these data.

Code	What the app shows	Where it shows
`payment_date_missing`	Payment date is missing	Failed status
`receipt_total_missing`	Receipt total is missing	Failed status
`payment_form_missing`	Payment form is missing	Failed status
`payment_basis_ambiguous`	Receipt amount is ambiguous	Failed status
`receipt_debtor_ambiguous`	Receipt has more than one debtor	Failed status
`receipt_uuid_conflict`	Receipt has more than one SAT UUID	Failed status
`payment_has_no_applications`	Payment is not applied to any invoice	Failed status
`payment_line_amount_missing`	Amount applied to an invoice is missing	Failed status
`payment_lines_unmapped`	Some receipt lines could not be read	Failed status
`parent_currency_missing`	Invoice currency is missing	Failed status
`payment_line_amount_invalid`	Amount applied to an invoice is invalid	Failed status
`parent_applied_twice`	Invoice is applied twice	Failed status
`payment_exceeds_parent_balance`	Payment exceeds the invoice balance	Failed status
`rep_applications_exceed_total`	Applied amounts exceed the receipt total	Failed status
`rep_amount_unassigned`	Part of the receipt is not applied	Failed status
`settlement_contribution_unapplied`	Settlement contribution is not applied	Failed status
`payment_entry_without_contribution`	Payment names an unknown contribution	Failed status
`settlement_contribution_invalid`	Settlement contribution amount is invalid	Failed status
`parent_balance_mismatch`	Invoice balance does not match its payments	Failed status
`parent_balance_evidence_missing`	Invoice balance cannot be proven	Failed status
`payment_tax_base_mismatch`	Payment tax base does not match the invoice	Failed status
`payment_tax_evidence_missing`	Payment taxes are missing	Failed status
`parent_total_differs_from_cfdi`	Invoice total does not match its CFDI	Failed status
`parent_currency_differs_from_cfdi`	Invoice currency does not match its CFDI	Failed status
`parent_tax_differs_from_cfdi`	Invoice taxes cannot be carried by the payment	Failed status
`payment_has_pending_reversal`	Receipt has a pending reversal	Failed status
`payment_amount_out_of_bounds`	Payment amount is out of range	Failed status

Credit notes

A credit note and the invoice that it credits.

Code	What the app shows	Where it shows
`credit_total_missing`	Credit note total is missing	Failed status
`credit_line_product_key_missing`	A credit note line has no SAT product key	Failed status
`credit_parent_ambiguous`	Credit note names more than one invoice	Failed status
`credit_exceeds_parent`	Credit note exceeds its invoice	Failed status
`credit_currency_mismatch`	Credit note currency does not match its invoice	Failed status
`credit_within_rounding_of_parent`	Credit note is almost its invoice total	Failed status

A document that this document refers to, for example the invoice of a credit note.

Code	What the app shows	Where it shows
`parent_failed`	The related invoice was not stamped	Failed status
`parent_cancelled`	The related invoice is cancelled	Failed status
`parent_has_active_payments`	The related invoice has valid payments	Failed status
`parent_uuid_conflict`	The related invoice’s SAT UUID does not match	Failed status
`parent_from_other_issuer`	The related invoice belongs to another issuer	Failed status
`parent_dependency_conflict`	Related document needs review	Failed status
`related_cancellation_not_completed`	The related document was not cancelled	Failed status

Receipt reversals

A CargoWise reversal and the receipt that it reverses.

Code	What the app shows	Where it shows
`reversal_target_unmatched`	Reversal does not match its receipt	Failed status
`reversal_target_uuid_missing`	Reversed receipt has no SAT UUID	Failed status

Issuer

The company and the RFC that issue the CFDI.

Code	What the app shows	Where it shows
`issuer_organization_mismatch`	CargoWise company does not match	Failed status
`issuer_rfc_mismatch`	Issuer RFC does not match	Failed status

SAT and stamping provider

The stamping provider (PAC) or the SAT did not accept the document.

Code	What the app shows	Where it shows
`recipient_data_missing`	Debtor data is missing	Failed status
`recipient_tax_id_rejected`	Debtor RFC was rejected	Failed status
`recipient_name_rejected`	Debtor legal name was rejected	Failed status
`recipient_postal_code_rejected`	Debtor postal code was rejected	Failed status
`recipient_tax_regime_rejected`	Debtor tax regime was rejected	Failed status
`recipient_cfdi_use_rejected`	CFDI use was rejected	Failed status
`payment_balance_rejected`	The SAT rejected the invoice balance	Failed status
`product_key_rejected`	A SAT product key was rejected	Failed status
`tax_rate_rejected`	Tax rate was rejected	Failed status
`provider_request_invalid`	Stamping request was invalid	Failed status
`pac_rejected`	Stamping was rejected	Failed status
`pac_invoice_canceled`	Stamping was cancelled at the provider	Failed status
`provider_unavailable`	The stamping provider was unavailable	Failed status

Transitive processing

Transitive could not complete a step with its own records.

Code	What the app shows	Where it shows
`parent_records_duplicated`	Related invoice is recorded twice	Failed status
`parent_uuid_missing`	Related invoice has no SAT UUID on record	Failed status
`installment_ledger_corrupt`	Related invoice’s payment history needs review	Failed status
`parent_record_inconsistent`	Related invoice needs review	Failed status
`document_mapping_invalid`	Document could not be read	Failed status
`stamp_path_unsupported`	Document cannot be stamped this way yet	Failed status
`processing_failed`	Document could not be processed	Failed status

Cancellations

A cancellation request did not cancel the CFDI. The CFDI stays valid.

Code	What the app shows	Where it shows
`cancellation_failed`	Cancellation failed	Timeline
`cancellation_request_rejected`	Cancellation request was refused	Timeline
`substitute_cancelled`	Replacement was cancelled	Timeline

CargoWise delivery

Transitive did not deliver the CFDI files to CargoWise. The CFDI is not affected.

Code	What the app shows	Where it shows
`sendback_transport_failed`	Could not reach CargoWise	Timeline
`sendback_outcome_unknown`	CargoWise delivery is unconfirmed	Timeline
`sendback_rejected`	CargoWise rejected the file	Timeline
`sendback_not_configured`	CargoWise delivery is not set up	Timeline
`sendback_artifact_invalid`	File to deliver is invalid	Timeline

Find a code

Status codes

Failure codes

Invoices

Currency and exchange rates

Payment complements

Credit notes

Receipt reversals

Issuer

SAT and stamping provider

Transitive processing

Cancellations

CargoWise delivery

​Invoices

​Currency and exchange rates

​Payment complements

​Credit notes

​Related documents

​Receipt reversals

​Issuer

​SAT and stamping provider

​Transitive processing

​Cancellations

​CargoWise delivery

Invoices

Currency and exchange rates

Payment complements

Credit notes

Related documents

Receipt reversals

Issuer

SAT and stamping provider

Transitive processing

Cancellations

CargoWise delivery