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Group: Payment complements. The status is Failed.
Receipt amount is ambiguous payment_basis_ambiguous CargoWise says the receipt is 1000.00 USD and 17500.00 MXN in local currency. It does not say which one was paid.

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What it means

CargoWise gives the receipt amount in the foreign currency and in the local currency. The two amounts do not show which amount the customer paid.

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How to correct it

Correct the data in CargoWise. Then send the document again, or stamp it by hand.