Cancellation request was refused - Transitive

Code cancellation_request_rejected. It shows on the timeline. The status changes to Cancellation didn’t go through.

The stamping provider refused the cancellation request. The CFDI is still valid. Correct the cause that the stamping provider gives on the timeline. Then request the cancellation again.

What it means

The stamping provider examines each cancellation request before it sends it to the SAT. The provider refused this request. The CFDI stays valid. The timeline shows the code and the message from the provider.

How to correct it

Correct the cause that the provider gives. For example, select a different motive or a different replacement. Then cancel the CFDI again.