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The status is Failed.
The related invoice cannot be used related_document_unusable This document refers to invoice INV-1042. It was cancelled.

What it means

A credit note refers to its invoice, and a receipt refers to the invoices that it pays. The message names the related document and the cause.

Causes

Not stamped

This document refers to invoice INV-1042. It has no CFDI, or it has an open problem.
  • What to do: Correct the related document first. This document continues when the related document has a CFDI.

Cancelled

This document refers to invoice INV-1042. It was cancelled.
  • What to do: Make sure that the document refers to the correct document in CargoWise.

Has payment complements

This document refers to invoice INV-1042. It has valid payment complements, so Transitive cannot credit it in part.
  • What to do: A credit note cannot credit an invoice in part after a payment. Make sure that the credit note refers to the correct invoice. Or cancel the first.

Other fiscal profile

This document refers to invoice INV-1042. It belongs to another fiscal profile of this organization.
  • What to do: A document can refer only to documents of its own fiscal profile. Make sure that the CargoWise company of each document is correct.

Tax not payable

This document refers to invoice INV-1042. Its stamped CFDI carries a tax that a payment complement cannot carry.
  • What to do: Make sure that the invoice is and that its taxes are correct. A can carry only VAT and its withholdings.