> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transitive.app/llms.txt
> Use this file to discover all available pages before exploring further.

# sendback_rejected

> CargoWise did not accept a file from Transitive.

Group: [CargoWise delivery](/reference/failures/overview#cargowise-delivery). It shows on the timeline. The status does not change.

> **CargoWise rejected the file** `sendback_rejected`
>
> CargoWise did not accept the file that Transitive delivered.

## What it means

CargoWise received the file and rejected it. The timeline shows the message from CargoWise. Usually, the **CargoWise** settings of the company are incorrect.


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