> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transitive.app/llms.txt
> Use this file to discover all available pages before exploring further.

# sendback_outcome_unknown

> Transitive cannot confirm that CargoWise received a file.

Group: [CargoWise delivery](/reference/failures/overview#cargowise-delivery). It shows on the timeline. The status does not change.

> **CargoWise delivery is unconfirmed** `sendback_outcome_unknown`
>
> Transitive could not confirm that CargoWise received the file. Transitive support knows about this problem and will correct it.

## What it means

Transitive sent the file, but CargoWise did not confirm it.

## How to correct it

Make sure that the file is in CargoWise.


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