> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transitive.app/llms.txt
> Use this file to discover all available pages before exploring further.

# provider_unavailable

> No attempt to stamp the document got an answer, so no CFDI exists.

Group: [SAT and stamping provider](/reference/failures/overview#sat-and-stamping-provider). The status is **Failed**.

> **The stamping provider was unavailable** `provider_unavailable`
>
> Transitive tried 4 times to stamp this document. Each time, the stamping provider did not answer or had no record of the request. Nothing was stamped and no credit was used. Press Stamp again. Transitive support knows about this problem and will correct it.

## What it means

Transitive tried to stamp the document more than once. No attempt got an answer, and the stamping service has no record of any of them. Nothing was stamped and no credit was used, so you can stamp the document again.


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