> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transitive.app/llms.txt
> Use this file to discover all available pages before exploring further.

# parent_balance_mismatch

> The balance of an invoice in CargoWise is not equal to its payment history.

Group: [Payment complements](/reference/failures/overview#payment-complements). The status is **Failed**.

> **Invoice balance does not match its payments** `parent_balance_mismatch`
>
> CargoWise says the previous balance of INV-1042 is 500.00 MXN. Its payment history gives 450.00 MXN.

## What it means

A <Tooltip tip="Payment complement. A CFDI that records a payment on a PPD invoice.">REP</Tooltip> shows the balance of each invoice before and after the payment. Transitive calculates these balances from the earlier payments of the invoice. The balance in CargoWise is different.

## Cases

### The balance after the payment is different

> CargoWise says the remaining balance of INV-1042 is 300.00 MXN. Its payment history gives 250.00 MXN.

The applied amount or an earlier payment is incorrect.

## How to correct it

Correct the data in CargoWise. Then send the document again, or stamp it by hand.


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